DEFINITIONS :

BOOKING or RESERVATION or RENTAL: service provision.
SERVICES: seasonal rental of camping accommodation or pitch. ACCOMMODATION: Tent, caravan, mobile home and chalet.
processing and management fees : booking fees.

Article 1 – SCOPE OF APPLICATION

These General Terms and Conditions of Sale apply, without restrictions or reservations, to any camping accommodation or pitch rental on the “La Baie d’Aunis” campsite, to non-professional clients (“the Clients” or “the Client”), on its website www.camping- baiedaunis.com or by telephone, post or email, or where the Service Provider markets its Services. The Services’ main characteristics are presented on the website www.camping-baiedaunis.com or in written form – paper or electronic – should the booking not be made on-line. The Client is required to read them before finalising its booking. The choice and purchase of a Service is the sole responsibility of the Client.
These General Terms and Conditions of Sale apply to the exclusion of all other terms and conditions of the Service Provider, namely those applicable for other marketing channels for the Services. These General Terms and Conditions of Sale are accessible at any time on the website and will prevail, where applicable, over any other version or any other contractual document. The version applicable to the Client is the one on the website or communicated by the Service Provider when the Client makes its Booking.
Unless proven otherwise, the data recorded in the Service Provider’s IT system constitutes proof of all transactions concluded with the Client.
Under the conditions defined by the Data Protection Act and the European Data Protection Regulation, the Client has, at any time, a right of access, rectification and opposition if the processing is not essential to carry out the booking, and can request the processing of all its personal data to be suspended by written notice, by post and justifying its identity, addressed to: Camping Baie d’Aunis – 10 rue du Perthuis Breton – 85360 La Tranche Sur mer
The Client declares to have read these General Terms and Conditions of Sale and to have accepted them either by ticking the box provided for this purpose before completing the online booking, as well as the general conditions of use of the website www.camping-baiedaunis.com or, if the booking was not made on the internet, by any other appropriate means.

Article 2 – RESERVATIONS

The Client selects on the website, or provides information on any document made available by the Service Provider, the services it wishes to book, according to the following terms and conditions:
– Définition of stay
– Full contact
– Payment of deposit
The Client is responsible for verifying the accuracy of the Booking and to immediately report any errors to the Service Provider. The Booking will only be deemed confirmed after the Service Provider has sent the Client a confirmation accepting the Booking by email or post or upon signature of the contract should the booking be made directly at the premises where the Service Provider markets its Services.
All Bookings made on the website www. camping-baiedaunis.com constitute a contract concluded remotely between the Client and the Service Provider.
All Bookings are nominative and cannot, under any circumstances, be transferred.

Article 3 – PRICES

The Services offered by the Service Provider are provided at the rates in force on the website www.camping-baiedaunis. com or on any information medium provided by the Service Provider when the booking is made by the Client. Prices are in Euros, with value added taxes.
The prices take into consideration any reductions that may be granted by the Service Provider on the website www. camping-baiedaunis.com or on any information or communication medium. These prices are final and not revisable during their validity period, as provided for on the website www.camping-baiedaunis. com , in the email or in the written proposal addressed to the Client. Beyond this validity period, the offer lapses and the Service Provider is no longer bound by the prices. They do not include processing and management fees, which are invoiced separately, under the conditions provided for on the website www.camping- baiedaunis.com or in the information (post, email, …) communicated beforehand to the Client and calculated before the Booking is made.
The Client must pay the total price, including these fees.
An invoice is prepared by the Seller and given to the Client at the latest when payment of the balance is due.

3.1 – TOURIST TAX

The tourist tax, collected on behalf of the municipality/council is not included in the prices. Its amount is determined per person and per day and varies according to the destination. This tax must be paid when paying for the Service and is shown separately on the invoice.

Article 4 – PAYMENT TERMS

4.1 – ADVANCE PAYMENT

Amounts paid as deposit are considered advance payments. They constitute a charge on the total price due by the Client. When booking, the Client must make an advance payment corresponding to 25 % of the total price for the Services booked and provided. It must be paid upon receipt of the final rental agreement and attached to the copy to be returned. This amount will be deducted from the total price of the booking.
Processing and management fees may apply, they will be paid at the time of booking.

4.2 – PAYMENTS

The balance of the stay must be paid in full 30 days before the date of arrival (failing this the booking will be cancelled) for the rental accommodations (mobile home and chalet). All bookings for rental accommodations (chalet or mobile home) made less than 30 days before the date of arrival must be paid in full.
The balance of the stay must be paid in full on the day of arrival for the pitches. Payments made by the Client will only be deemed final when the Service Provider has actually received the amounts due.

4.3 – NON-COMPLIANCE WITH THE PAYMENT TERMS

In addition, the Service Provider reserves the right, in the event of non-compliance with the above-mentioned payment terms, to suspend or cancel the provision of the Services booked by the Client and/or to suspend the performance of its obligations.

Article 5 – PROVISION OF SERVICES

5.1 – PROVISION AND USE OF SERVICES

The rental accommodation (mobile home and chalet) can be occupied from 17 hours on the day of arrival and must be vacated by 10 hours on the day of departure.
The pitches can be occupied from 14 hours on the day of arrival and must be vacated by 12 hours on the day of departure.
The camping accommodation and pitches are made available for rental for a given number of occupants (6 people maximum) and may not, under any circumstances, be

occupied by a greater number of people. The camping accommodation and pitches will be left in the same state of cleanliness as they were on arrival. If the Client fails to comply, an additional sum of € 70 will be paid by the Client to cover cleaning costs. Any damages to the accommodation or of its accessories will result in immediate repairs to be borne by the Client. The inventory carried out at the end of the stay must be strictly identical to that at the start of the stay.

5.2 – SECURITY DEPOSIT

For accommodation rentals, the Client must pay a security deposit of € 200 when the keys are handed over; this amount will be returned to the Client on the last day of the stay rental subject to a deduction to cover costs for damages.
This deposit does not constitute a limit of liability.

Article 6 – DELAY, INTERRUPTION OR CANCELLATION OF THE STAY BY THE CLIENT

No reduction will be granted in the event of delayed arrival, early departure or change in the number of people (whether for part/ the entire duration of the planned stay). If you do not arrive at the campsite within 24 hours of the start of your stay and do not provide proof and/or news of your arrival, we will dispose of the accommodation/pitch at the end of the 24-hour period. Where applicable, we will retain all sums paid by you; no refund will be made.

6.1 – CHANGES

In the event of a change in the dates or the number of people, the Service Provider will endeavour to accept the requests for change of date, subject to availability, without prejudice to any additional costs; in all cases, this is a simple obligation of means, as the Service Provider cannot guarantee the availability of a camping pitch or accommodation or of another date; in these cases, an additional sum may be requested.
Any request to shorten the duration of a stay will be considered by the Service Provider as a partial cancellation, the consequences of which are governed by article 6.3.

6.2 – INTERRUPTION

A premature departure cannot give rise to any refund from the Service Provider.

6.3 – CANCELLATION

If a Client cancels a Booking after it has already been accepted by the Service Provider for any cause whatsoever other than force majeure, the payment made for the Booking, as defined in article 4 – PAYMENT TERMS of these General Terms and Conditions of Sale will be rightfully retained by the Service Provider, as compensation, and no refund will be granted.
We strongly advise you to take our cancellation insurance. The amount is 3% of the total stay (excluding booking fees and tourist tax), payable at the time of booking. Detailed conditions on our website or by post on request. No refunds will be possible without insurance.

ARTICLE 7 – OBLIGATIONS OF THE CLIENT

7.1 – CIVIL LIABILITY INSURANCE

The Client on a pitch or in accommodated must have subscribed to a civil liability insurance policy. A copy of the insurance policy may be requested from the Client before the start of the stay.

7.2. PETS

Pets are permitted on the pitches, under their owners’ responsibility during the period when they are permitted. They are permitted subject to the conditions provided by the Service Provider and payable on arrival.
Pets are not permitted in the rental accommodations (mobile home and chalet).

7.3. CAMPSITE REGULATIONS

Campsite regulations are displayed at the entrance to the establishment and at the reception. The Client must take note of these regulations and comply with them. They are available on request.

7.4. MINORS

Persons under 18 years of age not accompanied by their parents or legal guardians will not be admitted

ARTICLE 8 – RIGHT OF WITHDRAWAL

Activities related to the organisation and sale of stays or excursions on a given date or at a specified period are not subject to the right of withdrawal applicable to distance and off-premises sales, in accordance with the provisions of Article L221-28 of the French Consumer Code.

ARTICLE 9 – PROTECTION OF PERSONAL DATA

User rights: In accordance with France’s Data Processing & Liberties Act, 6 January, 1978, modified in 2004, you have the right to access and rectify any information that concerns you. To do this, contact us at Camping Baie d’Aunis, 10 rue du Perthuis Breton 85360, La Tranche Sur Mer You can also, for legal reasons, oppose the processing of your personal data. As part of the EU General Data Protection Regulation (GDPR), in operation since the 25th of May 2018, the personal data collected by Camping Baie d’Aunis is used exclusively by Camping Baie d’Aunis internal services for the purpose of administrative and commercial management, e.g. reservations, customer satisfaction, newsletter, etc. and is kept only for a period required for such purposes, and in accordance with the law. This period varies between a few days and a few years. The establishment of the law of 17 March 2014, called «Hamon law», makes it possible to register free of charge on an official list to express the refusal to receive calls that are accessible on the Bloctel site.

ARTICLE 10 – APPLICABLE LAW – LANGUAGE

These General Terms and Conditions of Sale and the operations resulting from them are governed and subject to French law.
These General Terms and Conditions of Sale are originally written in French. Should
they be translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.

ARTICLE 11 – DISPUTES

All disputes arising from the purchase and sale transactions concluded pursuant to these general terms and conditions of sale, concerning their validity, interpretation, execution, termination, consequences and others and which could not be resolved between the Service Provider and the Client will be submitted before the competent courts under the conditions of common law. The Client is informed that, in the event of a dispute, it may resort to conventional mediation or any other alternative dispute resolution method.
In particular, the Client may resort to the following Consumer Mediator free of charge:
CM2C
14 rue Saint Jean 75017 PARIS
Mail : cm2c@cm2c.net www.cm2c.net

ARTICLE 12 – IMAGE RIGHTS

Image rights: You authorise the campsite to use photos of you and/ or any persons accompanying you which may be taken during your stay on any type of media for the communication and advertising purposes of the campsite, without compensation and without limited usage. Otherwise, please fill in the box below and return it to Camping Baie d’Aunis, 10 rue du Perthuis Breton 85360, La Tranche Sur Mer.